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Hualien Veterans Home and Banqiao Veterans Home Win “2025 StartupProcurement Innovation Model Award” for Adopting Wistron MedicalTechnology’s AI Smart Care System, Creating a New Model for Elderly Care

23, Dec, 2025

To implement the Executive Yuan’s promotion of startup development and assist in exploring market opportunities, the Small and Medium Enterprise Administration of the Ministry of Economic Affairs held the “2025 Startup Procurement Award,” and awarded the “Innovation Model Award” to care institutions with special cooperative highlights. This year, five units won awards, among which the “Hualien Veterans Home of the Veterans Affairs Council” and the “Banqiao Veterans Home” stood out. Both institutions adopted Wistron Medical Technology Co., Ltd.’s BestShape VSAI zero-contact, high-privacy smart care system, demonstrating the innovative achievements of technology-assisted long-term care.

To address the shortage of caregivers, Hualien Veterans Home introduced AI physiological monitoring equipment into its nursing home, accumulating numerous practical application cases, implementing the concept of "technology-assisted, precise care," and improving service quality. Banqiao Veterans Home, combining BestShape VS with Sigma Autonomous Mobile Robots (AMRs), has created an "Automated Physiological Measurement Rounds" solution, pioneering a new model of smart long-term care institutions.

The BestShape VS system employs a zero-contact approach, monitoring residents’ breathing and heart rate around the clock and providing bed-leaving reminders. It sends real-time alerts for abnormalities via a central control system or mobile phone, effectively reducing the burden on nursing staff and providing more comprehensive services for high-needs cases. Its greatest value lies in addressing the challenges of an aging society and insufficient long-term care personnel by allowing residents to undergo high-precision physiological monitoring undisturbed, enabling early detection of problems and ensuring timely medical intervention, thanks to its “non-contact, high-privacy” characteristics.

This award not only highlights the leading position of Hualien Veterans Home and Banqiao Veterans Home in the field of smart care but also demonstrates the
effectiveness of the government’s startup procurement policy, injecting innovative energy into the long-term care industry and creating a new paradigm for elderly care.